Legal Documents User Protection Last updated 2025

309 Terms & Conditions and Usage Rules

Please read these Terms and Conditions carefully before using the 309 platform. By registering or logging in, you are deemed to have fully accepted these terms.

Acceptance of Terms & Applicability

By using the 309 website and services, you confirm you are at least 18 years old and that online entertainment services are legal in your current location.

These Terms apply to all 309 services, content, and platforms. Any changes will be published on the website; continued use after changes constitutes acceptance. If you have difficulty reading these terms, Help Center Contact Us.

  • Terms and Conditions are prepared in Bengali specifically for Bangladesh users.
  • Use of the platform by minors is strictly forbidden.
  • Accounts may be suspended or closed for violating terms.
Casino Betting Festival Experience on Pohela Boishakh in Mymensingh

Account Creation & Security

Registration Process

To register on 309, you must provide accurate and complete personal information. Creating an account with false details is prohibited and will result in immediate account suspension. Each person is allowed only one account. Attempts to create multiple accounts will lead to closure of all accounts and forfeiture of balances.

Password and Login Security

Keeping your account login credentials confidential is your responsibility. Do not share your password with anyone. If you suspect unauthorized access to your account, notify the 309 support team immediately. You are responsible for any activity on your devices or account. Change your password and contact the Help Center if you notice suspicious activity.

User Responsibilities & Platform Rules

Each user must comply with the following rules when using the 309 platform. Violations may result in account suspension, balance forfeiture, or permanent closure.

  • Any form of fraud or deceptive activity is prohibited.
  • Playing games using software, bots, or automated methods is prohibited.
  • Access to or interference with other users’ accounts is prohibited.
  • Money laundering or illicit fund management is strictly prohibited.
  • Transactions must be made only from bank accounts or mobile wallets registered in your own name.
  • Follow the applicable rules for each game or betting event.
  • If you encounter issues Help Center Contact Us.
  • Please read the terms for Promotions or Bonuses separately.

Payment, Transactions & Financial Information

Deposit Policy

All transactions on 309 are conducted in Bangladeshi Taka (BDT / ৳). Deposits can be made via bKash, Nagad, and other approved payment methods. The minimum and maximum deposit limits are displayed on the platform. The mobile number or bank account used for deposit must be registered under the account holder's name.

Withdrawal Policy

Withdrawals may require a verification process that matches the deposit source. Withdrawal requests with incorrect information will be canceled. 309 reserves the right to perform additional checks on suspicious transactions.

Important Topics

  • All amounts are in Bangladeshi Taka (BDT)
  • Use payment methods registered only in your own name
  • Transactions via third parties are prohibited
  • Processing times depend on the payment method used
A Bangladeshi woman wearing a sari using the betting platform in Dhaka

Account Suspension, Closure, and Liability

Account Suspension and Closure

309 reserves the right to suspend or close accounts without prior notice in the following cases:

  • If terms violations are proven
  • If you register with false or incomplete information
  • If fraud or deceptive activities are detected
  • Managing Multiple Accounts
  • If the account remains inactive for a long time

Users may also request account closure at any time.

Limitation of Liability

309 is not liable in the following cases:

  • If your game is interrupted due to internet disconnection
  • If technical issues on the user’s device cause losses
  • In case of delays caused by third-party payment providers
  • If losses occur from user error in transactions
  • If services are temporarily suspended due to unforeseen circumstances

Play for entertainment purposes only. 309 is not responsible for any financial losses.

Finished reading the Terms? Proceed

Follow all 309 rules to enjoy safe and fun entertainment. Our Help Center is always ready to assist with any questions.

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